Support
Client Portal
Visit the Client Portal to engage with DFM Support. If you are experiencing an issue and need to submit a New Ticket, the Client Portal offers a direct line to the DFM Associates Support Team. Additional actions include checking on the status of existing EIMS & RiiMS Tickets, adding to the Conversation for existing Tickets, and even viewing Items on past product releases.
Find Answers
Our self-service EIMS Knowledge Base is available to all Counties and is full of detailed training manuals, step-by-step processes to many general questions, FAQ’s, as well as in-depth product guides and how-to articles.
EIMS®
ELECTION MANAGEMENT
RiiMS™
RECORDER MANAGEMENT
CALIFORNIA
ELECTIONS CODE