{"id":3585,"date":"2022-11-14T16:27:47","date_gmt":"2022-11-15T00:27:47","guid":{"rendered":"https:\/\/dfmassociates.com\/?page_id=3585"},"modified":"2022-11-14T17:38:00","modified_gmt":"2022-11-15T01:38:00","slug":"support","status":"publish","type":"page","link":"https:\/\/dfmassociates.com\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

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Support<\/h1>\n

 <\/p>\n

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Client Portal<\/h4>\n

Visit the <\/span>Client Portal<\/b> to engage with DFM Support. If you are experiencing an issue and need to submit a New Ticket, the Client Portal offers a direct line to the DFM Associates Support Team. Additional actions include checking on the status of existing EIMS & RiiMS Tickets, adding to the Conversation for existing Tickets, and even viewing Items on past product releases.<\/span><\/p>\n

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Find Answers<\/h4>\n

Our self-service EIMS Knowledge Base<\/strong> is available to all Counties and is full of detailed training manuals, step-by-step processes to many general questions, FAQ\u2019s, as well as in-depth product guides and how-to articles.<\/p>\n

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\u00a0 EIMS\u00ae<\/span><\/h2>\n

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ELECTION MANAGEMENT<\/p>\n

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\u00a0 RiiMS\u2122<\/span><\/h2>\n

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RECORDER MANAGEMENT<\/p>\n

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CALIFORNIA<\/h2>\n

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ELECTIONS CODE<\/p>\n

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